MBS - Service and Guarantees

MBS have been established since 1996, and here is an introduction to what service you can expect from us, a company that you can trust- Limited Company Number 3170906 and VAT Registered in the UK 678 2740 96. Unlike some companies, we clearly display our Terms and Conditions and our registered address, but most of all we only supply units with Philips TL01/PL01 narrowband tubes. Giving you the best results and safest treatments. (some companies will supply units with other tubes – always ask !).

Our Service

We will always do our best to help and advise you, and we have put together a guide to help you understand what UVB Treatment is and what it involves. We also have our helpline which is open during normal office hours and this service is always available to you – before, during and after you make your decision to purchase a unit. We realise that this is a significant investment for you and it’s important you make the right decision and buy the best unit with market leading Philips TL01 Narrowband Tubes from the right company.


We would always advise that you consult with your Doctor or Dermatologist before and during your treatments. Do not take medical advice from anyone else; you may end up with an inferior product – most Doctors will only recommend Philips TL01 to treat psoriasis and vitiligo, and no other tube.

We are happy to offer our specialist product knowledge to help you choose the right unit for your condition. Our devices have helped many people to improve the quality of their lives – keeping their skin conditions under control with UVB Narrowband Light Treatment.

Our Guarantees

We guarantee that all our canopies and cabinets will be delivered free with full setup and installation. You will be contacted by our Delivery team within 10 working days of us processing your order for 98% of Great Britain (see Delivery section of our Terms and Conditions page for list of locations not included).

We guarantee that orders for mini, hand held units, and tubes will be dispatched (fully insured) by carrier within 2 working days (maximum).

We guarantee that if you wish to return the unit, for whatever reason, within 10 days after delivery we will refund your full purchase price without question as long as the unit is returned to us undamaged and unused – this is in addition to your legal rights.

We guarantee encrypted secure card payment system through Worldpay/Cardsave. We are certified by Worldpay as compliant with the Payment Card Industry Data Security Standard.

We guarantee all our units contain genuine Philips TL01/PL01 UVB Narrowband Tubes as used in most hospitals. We do not import or re-brand tubes – all our tubes are sourced in the UK. All our units (except Hand Held model made in Germany) are manufactured in the UK. 

We guarantee that we are registered with the Office of Fair Trading and the F.C.A. and are authorised to offer you financial services. We are also registered with the D.P.R (Data Protection) and can guarantee your personal details will be safe. We do not pass your information onto any other organisations. 

Click Here To Learn About Narrowband

MBS Much Better Skin

Our company have been helping people to access n-UVB phototherapy in their own homes since 1996. Even though our business has moved on to an e-commerce platform, we recognise that most of our customers value the personal service that buying on the internet lacks. We also recognise that many of our customers value our experience and look to us for advice.

We pride ourselves on a personal service and are more than happy if you  or your dermatologist wish to contact to discuss our products.

Even if you have researched n-UVB thoroughly, (as most of our customers do). Please do get in touch,  we may be able to offer some further insights that you may not have considered ….. and if nothing else, some empathy.

To get an idea of how we treat our customers, take a look at the independent Google reviews on our Google Business Page

  • We are available via phone  on 01925 694280 or email  sales@treatpsoriasistl01uvblamps.co.uk to discuss any questions you may have.
  • We are happy to talk to your Dermatologist or Doctor if you prefer.
  • Our aim is to offer a personalised service to try and offer advice on the most appropriate device for your condition.
  • Please be patient with us, if your phone call is not answered, we are most likely speaking with another customer (most of our calls are quite lengthy).
  • We guarantee that if you leave us a message with your phone number or email us, we will contact you as soon as possible.

If you require any further information then please do not hesitate to get in contact with us and we shall be more than happy to answer any questions. Office hours are 9am to 5pm Monday to Friday (excludes Bank Holidays). The office is closed on Saturdays but we will still try to answer your call up to 1pm. Outside these hours you can leave a message and we will get back to you the next working day.